Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.
OnBrand is American Express’ In-House Creative agency, our agency is on journey for an exciting expansion. Our ambition is “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond.

The Executive Assistant will provide administrative support to the VP OnBrand - Account Management and the VP OnBrand - Head of Creative Design and Content Production, both based in New York. Candidates must be willing to work in the New York office at least 3 days per week. They must exercise considerable discretion and good judgment, as well as ability to interface and work with senior level business leaders and their offices. The ideal candidate must be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Enthusiasm in learning about the team’s work and interest in participating in team projects a plus.

This individual will support enabling strategic and creative elements of the agency, but also playing a critical role to attract, retain and develop best-in-industry agency talent and build a culture delivering transformative work.

Responsibilities:

• Organizing and proactively maintaining calendars, including scheduling meetings across multiple time-zones, using a high level of tact and integrity
• Assisting the VPs with appropriate email delegation, booking meetings, and reacting and prioritizing what is important and urgent. Acknowledging receipt/replies on behalf of, etc.
• Coordinating with OnBrand chief of staff to support team collaboration and culture development
• Coordinating conferences and staff meetings, including room booking, catering, security etc.
• Coordinating travel arrangements and logistics (hotel, rental car, and other travel-related needs)
• Processing monthly expense reports and reviewing expense reports for approval
• Assisting with on and off boarding and new employee logistics
• Tracking and approving timekeeping for team
• Managing the procurement of office supplies and other departmental needs
• Providing coverage for other team-based Executive/Administrative Assistants that are on PTO or sick leave
• Supporting ad hoc project work as directed by leadership

Minimum Qualifications

• High level of integrity required for handling sensitive and confidential information
• High energy, proactive, positive attitude, and ability to prioritize and work on own initiative
• Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization
• Previous executive administrative support experience within a large organization
• Experience in handling a wide range of administrative-related tasks, organizing large meetings across time zones and arranging global travel
• Highly organized with an ability to demonstrate keen attention to details, adaptability, flexibility, resourcefulness and efficiency
• Demonstrated ability to act diplomatically and respectfully when communicating with key internal and external customers and individuals of varying levels
• Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through on projects
• Demonstrated ability to work with a sense of urgency and under pressure, as needed to handle multiple tasks and prioritize effectively
• Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook required
• Experience with Ariba, Concur and HR payroll systems preferred
• Excellent written and verbal communication skills
• Commitment to ongoing learning and development
• Bachelor's degree preferred

Salary Range: $31.49 to $49.28 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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