Job Description

Role Overview

Sodexo is hiring a General Manager 6 – Food Services at SUNY Downstate Medical Center in Brooklyn, NY.

This role leads food and nutrition services for a 250-bed acute care hospital with a $10M managed volume. Responsibilities include overseeing daily operations, managing 7 salaried managers and 67 union (1199 SEIU) employees, ensuring compliance with healthcare regulations (TJC, DOH), and maintaining strong client relationships.

Ideal candidates have healthcare food service experience, union workforce leadership, and familiarity with food service technologies such as HealthTouch and Experiencia, especially in implementation. Strong budget management, team development, and client service skills are essential.

Why Sodexo?

At Sodexo, your leadership matters. We provide the resources, support, and inclusive culture to help you thrive and grow. Join a team that’s passionate about people, service excellence, and innovation in healthcare.

Take the next step in your leadership journey. Apply today to join our team at SUNY Downstate Medical Center.

What You'll Do

• Oversee daily operations of the food and nutrition services department in a large acute care hospital.

• Lead and manage a team of 7 salaried managers and 67 unionized (1199 SEIU) frontline employees.

• Ensure effective budget execution for both Sodexo and client expectations.

• Drive performance through training, development, and engagement of all team members.

• Ensure compliance with TJC, DOH, and Sodexo standards, including food safety and sanitation.

• Develop and maintain strong client relations, focusing on satisfaction, innovation, and continuous improvement.

• Utilize and support the implementation and adoption of HealthTouch and other food service or healthcare-related technologies to enhance patient experience and operational efficiency.

• Evaluate candidates' experience with Experiencia, HealthTouch, and similar technology platforms, ensuring a smooth rollout and integration of service enhancement tools.

• Apply healthcare knowledge and regulatory awareness to maintain best practices in patient dining and retail food operations.

• Leverage previous union experience to navigate labor relations, build partnerships, and drive team success in a unionized environment.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Minimum of 5 years of management experience in food services, preferably in healthcare or hospital settings.

• Proven experience leading teams in unionized environments.

• Strong understanding of food service technology platforms (e.g., HealthTouch, Experiencia) and experience in implementing new systems.

• Demonstrated success managing large teams and complex budgets.

• Excellent interpersonal, leadership, and client service skills.

• Familiarity with regulatory standards such as TJC and DOH.

• Bachelor's degree preferred or equivalent operational experience.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degreeor equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years

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