At Bonfire, we work every day to empower users to buy and sell custom merchandise. We are seeking a reliable, organized, and independent individual to provide quick, kind, and competent customer support. The Weekend Flexible Customer Support Representative role is a part-time position with scheduled hours that may fluctuate based on factors such as volume, teammate time off, and holidays.
This is a remote position that requires consistent access to a reasonably distraction-free home workspace and a computer with reliable high-speed internet. Shifts will be scheduled at least one week in advance, and availability is required on both Saturday and Sunday, between 8 am and 8 pm Eastern Time (5 am and 5 pm Pacific Time).
The ideal candidate for this role is a highly motivated and proactive individual who excels in independent work. They must possess exceptional communication skills, demonstrating clarity, empathy, and professionalism in all interactions. A strong commitment to continuous professional and technical development is essential, as the role requires staying current with industry best practices and evolving technologies.
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